Job Description
About the Job:
Join a dynamic role as a Toll Booth Operator in Bucharest, Romania, where your dedication to operational efficiency and commitment to providing exceptional service will contribute to smooth toll collection and traffic management. We’re seeking a detail-oriented individual to join our team and ensure seamless toll operations.
Role Overview:
As a Toll Booth Operator, you’ll play a pivotal role in collecting tolls, managing traffic flow, and providing excellent customer service at toll plazas in Bucharest.
Key Responsibilities:
Toll Collection:
- Collect tolls from drivers using the designated payment methods.
- Ensure accuracy in toll collection and handle transactions efficiently.
Traffic Management:
- Manage traffic flow at toll plazas to maintain smooth operation.
- Coordinate with relevant authorities to address traffic concerns.
Customer Service:
- Provide courteous and helpful assistance to drivers regarding toll payments and inquiries.
- Address customer concerns and provide necessary information when required.
Operational Duties:
- Maintain cleanliness and orderliness at toll booths.
- Perform routine checks on toll collection equipment and report any issues promptly.
Skills & Experience:
- Prior experience in a toll booth or customer service-oriented role is advantageous.
- Strong numerical skills and attention to detail.
- Excellent communication and interpersonal abilities.
- Ability to handle cash transactions accurately.
Qualifications and Requirements:
- High school diploma or equivalent.
- Proficiency in basic computer operations.
- Fluency in Romanian; knowledge of additional languages is a plus.
- Comfortable working in shifts, including nights and weekends.
Note:
This job description serves as a general outline adaptable to specific needs in Bucharest, Romania. The salary offered will be in line with industry standards and the location within the city.