Toll Booth Operator Required In Sofia in Bulgaria.

Job Description

About the Job:

Embark on an engaging career as a Toll Booth Operator in Sofia, Bulgaria. Your role as a meticulous and customer-oriented professional will be instrumental in ensuring the seamless operation of toll collection, contributing to efficient traffic flow and customer satisfaction.

Role Overview:

As a Toll Booth Operator, your primary responsibility will be collecting tolls from motorists, providing exceptional service, and maintaining accurate records at toll plazas in Sofia.

Key Responsibilities:

Toll Collection:

• Collect tolls accurately and efficiently from motorists using designated lanes.
• Provide courteous and friendly customer service during toll transactions.

Record Keeping:

• Maintain precise records of toll transactions and ensure accuracy in financial transactions.
• Report any discrepancies or issues in the toll collection process.

Traffic Management:

• Assist in managing traffic flow within the toll plaza area.
• Coordinate with team members to ensure smooth operations and minimal congestion.

Customer Service:

• Offer assistance and information to motorists regarding toll fees, directions, and general inquiries.
• Resolve customer concerns or escalate issues as necessary.

Skills & Experience:

• Experience in a customer-facing role is preferred.
• Attention to detail and accuracy in financial transactions.
• Excellent communication skills and a friendly demeanor.
• Ability to work effectively in a fast-paced environment.

Qualifications and Requirements:

• High school diploma or equivalent.
• Previous experience in a similar role will be advantageous.
• Proficiency in basic mathematical calculations.
• Ability to work flexible hours, including weekends and holidays.

Note:

This job description provides an overview of the Toll Booth Operator role and can be customized to suit specific requirements in Sofia, Bulgaria. The offered salary will align with industry standards and the location within the city.