Job Description
About the Job:
Join an engaging role as a Toll Booth Operator in Warsaw, Poland, where your commitment to operational efficiency will contribute to seamless traffic management. We’re seeking a detail-oriented individual to play a pivotal role in ensuring smooth toll collection and customer service.
Role Overview:
As a Toll Booth Operator, your primary responsibility will be the efficient management of toll collection systems in and around Warsaw.
Key Responsibilities:
Toll Collection Management:
Efficiently collect tolls and fees from vehicles passing through toll booths.
Ensure accuracy in financial transactions and maintain detailed records.
Customer Service:
Provide courteous and helpful assistance to drivers with toll payments and inquiries.
Assist in resolving customer concerns or issues related to toll collection.
Equipment Maintenance:
Perform routine checks on toll collection equipment and report any malfunctions.
Coordinate with maintenance teams for timely repairs or adjustments.
Safety Compliance:
Adhere strictly to safety protocols and regulations at toll booth locations.
Maintain a safe and organized environment for drivers and staff.
Documentation and Reporting:
Maintain accurate records of toll collections and daily activities.
Generate reports outlining collection details and any incidents.
Collaboration and Communication:
Work closely with toll collection teams to ensure smooth operations.
Communicate effectively regarding booth status and any technical requirements.
Skills & Experience:
Ability to handle cash transactions accurately and efficiently.
Customer service-oriented approach with excellent communication skills.
Attention to detail and ability to work independently.
Qualifications and Requirements:
High school diploma or equivalent.
Previous experience in a customer-facing role is beneficial.
Familiarity with cash handling and basic computer skills.
Note:
This job description offers an overview of the role, adaptable to specific needs in Warsaw, Poland. The expected salary will align with industry standards and the location within the city.