Job Description
About the Job:
Embark on a dynamic career as a Sales Associate in Warsaw, Poland, where your sales expertise and dedication to customer satisfaction will be pivotal in ensuring the success of our sales initiatives. We are in search of a proactive professional to join our team and contribute to the growth of our sales services.
Role Overview:
As a Sales Associate, your primary responsibility will involve executing sales operations, ensuring customer satisfaction, and contributing to the achievement of sales targets in Warsaw.
Key Responsibilities:
- Sales Operations:
- Execute sales operations with a focus on efficiency, customer engagement, and achieving sales targets.
- Participate in tasks such as product knowledge, customer interactions, and maintaining a welcoming sales environment.
- Customer Satisfaction:
- Ensure high levels of customer satisfaction through personalized assistance and effective communication.
- Foster a customer-centric culture within the sales team.
- Product Knowledge:
- Acquire and maintain in-depth knowledge of the products or services offered.
- Provide accurate and helpful information to customers during the sales process.
- Quality Sales Service:
- Demonstrate dedication to providing high-quality sales service, addressing customer inquiries promptly and effectively.
- Collaborate with the sales team to enhance the overall customer experience.
- Collaboration with Sales Teams:
- Work closely with sales teams to coordinate tasks and address specific sales needs.
- Communicate effectively regarding product availability, promotional activities, and potential challenges.
- Documentation and Reporting:
- Maintain accurate records of sales activities, including details of completed transactions and customer interactions.
- Generate reports outlining sales performance, customer feedback, and recommendations for improvements.
- Effective Communication:
- Strong communication skills for collaboration with sales teams, reporting, and addressing operational needs.
Skills & Experience:
- Sales Operation Expertise:
- Proficient in executing sales operations with a focus on efficiency and achieving sales targets.
- Knowledge of sales techniques, customer engagement, and product features.
- Customer Satisfaction:
- Dedication to ensuring high levels of customer satisfaction through personalized assistance.
- Ability to foster a customer-centric culture within the sales team.
- Product Knowledge:
- Acquire and maintain in-depth knowledge of products or services to effectively assist customers.
- Provide accurate and helpful information during the sales process.
- Quality Sales Service:
- Demonstrated commitment to providing high-quality sales service, addressing customer inquiries promptly and effectively.
- Collaborate with the sales team to continuously improve the customer experience.
- Collaboration:
- Ability to work collaboratively with sales teams and fellow Sales Associates to achieve sales goals.
- Effective communication skills for collaboration and task coordination.
- Effective Communication:
- Strong communication skills for collaboration with sales teams and providing updates on sales operations.
Qualifications and Requirements:
- High school diploma or equivalent.
- Previous experience as a Sales Associate or in a related field is advantageous.
- Familiarity with various sales tools and techniques used in retail operations.
Note:
This job description provides an overview of the role, adaptable to specific needs in Warsaw, Poland. The expected compensation will align with industry standards and the location within the city.