Job Description
About the Job:
Embark on a dynamic career as a Gas Station Attendant in Sofia, Bulgaria, where your expertise in customer service and fuel station operations will be crucial for ensuring smooth operations and excellent service. We are seeking a dedicated professional to join our team and contribute to the efficient and customer-friendly functioning of our gas station.
Role Overview:
As a Gas Station Attendant, your primary responsibility will involve executing fuel station operations, ensuring customer satisfaction, and contributing to the success of our service-oriented initiatives in Sofia.
Key Responsibilities:
Fuel Station Operations:
- Execute fuel station operations with precision and attention to detail.
- Utilize various techniques and equipment for the dispensing and handling of fuel.
Customer Service:
- Provide excellent customer service, assisting customers with fueling, payments, and addressing inquiries.
- Ensure a positive and friendly atmosphere for customers at the gas station.
Safety Compliance:
- Ensure compliance with safety regulations and industry standards in fuel station operations.
- Promote a detail-oriented and safety-focused approach to all tasks.
Inventory Management:
- Monitor fuel inventory levels and assist in managing stock to avoid shortages or overstock situations.
- Collaborate with the management team for efficient inventory control.
Collaboration with Team:
- Work closely with the gas station team to coordinate tasks and ensure a seamless workflow.
- Communicate effectively regarding station requirements, schedules, and potential challenges.
Documentation and Reporting:
- Maintain accurate records of daily operations, including fuel sales, inventory levels, and equipment status.
- Generate reports outlining completed tasks, station status, and recommendations for improvement.
Effective Communication:
- Strong communication skills for collaboration with the team, reporting, and addressing customer needs.
Skills & Experience:
Customer Service Excellence:
- Proficient in providing excellent customer service in a fast-paced environment.
- Effective communication and problem-solving skills for addressing customer inquiries.
Fuel Station Operations:
- Knowledge of fuel station operations, including fuel dispensing procedures and equipment handling.
Safety Compliance:
- Strict adherence to safety regulations and industry standards in fuel station operations.
- Promote a safety-conscious culture among the station staff and customers.
Inventory Management:
- Experience in monitoring and managing inventory levels for optimal stock control.
Collaboration:
- Ability to work collaboratively with the gas station team to achieve service goals.
Effective Communication:
- Strong communication skills for collaboration with the team and providing excellent service to customers.
Qualifications and Requirements:
- High school diploma or equivalent.
- Prior experience in customer service or fuel station operations is preferred.
- Familiarity with various fuel station equipment and procedures.
Note:
This job description provides an overview of the role, adaptable to specific needs in Sofia, Bulgaria. The expected salary will align with industry standards and the location within the city.