Job Description
About the Job:
Join a pivotal role as a Toll Booth Operator in Bucharest, Romania, contributing to smooth traffic operations and ensuring efficient toll collection. We’re seeking a reliable individual dedicated to upholding safety standards while facilitating seamless travel experiences for motorists.
Role Overview:
As a Toll Booth Operator, you’ll be instrumental in managing toll collection, maintaining safety protocols, and providing excellent service to commuters in Bucharest.
Key Responsibilities:
Toll Collection:
- Manage toll collection processes efficiently.
- Handle transactions accurately and courteously.
- Ensure adherence to toll payment procedures.
Safety Measures:
- Uphold safety standards and traffic regulations.
- Conduct regular safety inspections and respond to emergencies promptly.
Customer Service:
- Provide friendly and helpful assistance to motorists.
- Address inquiries and provide information regarding tolls when required.
Financial Operations:
- Maintain accurate records of toll transactions.
- Collaborate with the finance department for reconciliation.
Team Collaboration:
- Coordinate effectively with fellow Toll Booth Operators.
- Communicate operational insights or challenges to supervisors promptly.
Skills & Experience:
Experience:
- Previous experience in toll collection or customer service is advantageous.
- Familiarity with cash handling and basic accounting is a plus.
- Comfortable with technology used in toll booth operations.
Safety Awareness:
- Understanding of traffic regulations and safety measures.
- Ability to follow instructions rigorously.
Communication:
- Strong verbal communication skills in both English and Romanian.
- Ability to handle customer inquiries effectively.
Qualifications and Requirements:
Work Hours:
- Flexibility to work in rotating shifts, including nights and weekends.
- Adaptability to work in outdoor environments regardless of weather conditions.
Team Player:
- Demonstrated ability to work collaboratively within a diverse team.
- Excellent interpersonal skills.