Toll Booth Operator Required at Lushnjë in Albania

Apply Now

Job Description

About the Job:

Embark on a rewarding career as a Toll Booth Operator in Lushnjë, Albania, where your role in managing toll operations will be instrumental. We’re seeking a dedicated individual to join our team and ensure smooth toll collection across various points.

Role Overview:

As a Toll Booth Operator, your primary responsibility will be to manage toll collection operations efficiently. You’ll play a crucial role in ensuring accurate toll collection and providing excellent service to road users.

Key Responsibilities:

Collection Operations:

  • Perform toll collection duties, manage transactions, and ensure accuracy in toll assessment.

Customer Service:

  • Provide courteous and efficient service to drivers, addressing inquiries and offering assistance as needed.

Financial Handling:

  • Manage cash transactions, maintain accurate records, and reconcile collections regularly.

Equipment Maintenance:

  • Ensure proper functioning of toll collection equipment and report any malfunctions promptly.

Traffic Management:

  • Assist in managing traffic flow during peak hours and coordinate with relevant authorities when necessary.

Documentation:

  • Maintain detailed records of toll collections, incidents, and operational logs.

Safety Compliance:

  • Adhere strictly to safety protocols and guidelines while performing duties at the toll booth.

Team Collaboration:

  • Work collaboratively with other toll booth operators and support staff as required.

Emergency Response:

  • Provide assistance and support during emergencies or technical issues at the toll booth.

Shift Management:

  • Follow assigned schedules and participate in rotational shifts as per operational requirements.

Skills & Experience:

  • Previous experience in toll collection or customer service roles is advantageous.
  • Strong numerical and cash-handling skills.
  • Excellent communication and interpersonal abilities.
  • Ability to work efficiently in a fast-paced environment.

Qualifications and Requirements:

  • High school diploma or equivalent.
  • Familiarity with basic computer operations is beneficial.

Note:

This job description outlines the role tailored for Lushnjë, Albania. The compensation will align with industry standards and the position in the city.