Job Description
About the Job:
Embark on a rewarding career as a Toll Booth Operator in Lushnjë, Albania, where your role in managing toll operations will be instrumental. We’re seeking a dedicated individual to join our team and ensure smooth toll collection across various points.
Role Overview:
As a Toll Booth Operator, your primary responsibility will be to manage toll collection operations efficiently. You’ll play a crucial role in ensuring accurate toll collection and providing excellent service to road users.
Key Responsibilities:
Collection Operations:
- Perform toll collection duties, manage transactions, and ensure accuracy in toll assessment.
Customer Service:
- Provide courteous and efficient service to drivers, addressing inquiries and offering assistance as needed.
Financial Handling:
- Manage cash transactions, maintain accurate records, and reconcile collections regularly.
Equipment Maintenance:
- Ensure proper functioning of toll collection equipment and report any malfunctions promptly.
Traffic Management:
- Assist in managing traffic flow during peak hours and coordinate with relevant authorities when necessary.
Documentation:
- Maintain detailed records of toll collections, incidents, and operational logs.
Safety Compliance:
- Adhere strictly to safety protocols and guidelines while performing duties at the toll booth.
Team Collaboration:
- Work collaboratively with other toll booth operators and support staff as required.
Emergency Response:
- Provide assistance and support during emergencies or technical issues at the toll booth.
Shift Management:
- Follow assigned schedules and participate in rotational shifts as per operational requirements.
Skills & Experience:
- Previous experience in toll collection or customer service roles is advantageous.
- Strong numerical and cash-handling skills.
- Excellent communication and interpersonal abilities.
- Ability to work efficiently in a fast-paced environment.
Qualifications and Requirements:
- High school diploma or equivalent.
- Familiarity with basic computer operations is beneficial.
Note:
This job description outlines the role tailored for Lushnjë, Albania. The compensation will align with industry standards and the position in the city.