Job Description
About the Job:
Embark on a pivotal career as a Toll Booth Operator in Sofia, Bulgaria, where your expertise in toll booth operations will be vital in ensuring efficient traffic management. We are seeking a dedicated professional to join our team, overseeing toll booth activities and maintaining compliance with industry standards in the vibrant city of Sofia.
Role Overview:
As a Toll Booth Operator, your primary responsibility will involve actively participating in and supporting toll booth operations, contributing to the smooth flow of traffic and toll collection in Sofia.
Key Responsibilities:
Toll Booth Operations:
- Execute day-to-day toll booth operations with precision and adherence to industry standards.
- Collect tolls from vehicles, providing efficient and courteous service to motorists.
Equipment Operation and Maintenance:
- Oversee the operation and basic maintenance of toll booth equipment.
- Perform routine checks to ensure optimal functionality.
Collaboration with Traffic Team:
- Work collaboratively with the traffic team for efficient toll collection and traffic flow.
- Communicate effectively regarding toll booth strategies and potential challenges.
Safety Compliance:
- Adhere to strict safety standards and protocols during toll booth operations.
- Prioritize measures to maintain a high standard of safety within the toll booth environment.
Customer Service:
- Provide excellent customer service to motorists, addressing inquiries and concerns professionally.
Documentation and Reporting:
- Maintain accurate records of toll collection activities, including daily summaries and any incidents.
- Generate reports outlining toll booth efficiency, collection accuracy, and recommendations for improvements.
Effective Communication:
- Strong communication skills for collaboration with the traffic team and addressing toll booth matters.
Skills & Experience:
Toll Booth Operations:
- Proficient in day-to-day toll booth operations with an emphasis on accuracy and efficiency.
- Knowledge of toll collection procedures and technologies.
Equipment Operation and Maintenance:
- Experience in operating toll booth equipment.
- Basic technical proficiency in handling toll collection tools.
Collaboration:
- Ability to work collaboratively with the traffic team for efficient toll collection and traffic management.
- Effective communication skills for coordinating toll booth plans and addressing challenges.
Safety Focus:
- Dedication to maintaining a high level of safety during toll booth operations.
- Ability to contribute to the development and improvement of safety protocols.
Customer Service:
- Excellent customer service skills to interact with motorists in a professional and friendly manner.
Documentation and Reporting:
- Experience in maintaining accurate records of toll collection activities.
- Analytical skills to generate reports outlining efficiency, accuracy, and recommendations.
Qualifications and Requirements:
- High school diploma or equivalent.
- Previous experience as a Toll Booth Operator or in a related field is advantageous.
- Knowledge of toll booth operations, equipment operation, and safety procedures.
Note:
This job description provides an overview of the role, adaptable to specific needs in Sofia, Bulgaria. The expected compensation will align with industry standards and the location within the city.